Privacy policy
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1. Who we are
2. WISH VAULT FZE   protects your privacy
3. What information is collected and how do we use it?
4. Who do we share your information with?
5. You have control over your information!

Who we are   WISH VAULT FZE Private Limited (“WISH VAULT FZE “) is a company that operates its website located at [email protected]using this Privacy Policy.

WISH VAULT FZE   protects your privacy 
WISH VAULT FZE   is committed to protecting your privacy in accordance with the highest consumer protection standards.

Our Privacy Policy is designed with you in mind, and it is integral that you have a comprehensive understanding of our Personal Information collection and usage practices, as well as full confidence that ultimately, you have control of your Personal Information provided to WISH VAULT FZEFor the purposes of this Privacy Policy, “Personal Information” shall mean any information that can be linked to a specific individual including without limitation, information such as name, address, telephone number, e-mail address and credit card number.

By using our Website and/or purchase, you are deemed to have read, acknowledged and accepted all the provisions stated herein this Privacy Policy, including any changes that we may make from time to time.

In summary, while you should read each provision in this Privacy Policy, you note that by using our Website and/or purchase:  
1. You agree that if you disclose your Personal Information to us, we may create a database record about you;

2. If you register on our Website, purchase, download any materials or conduct any other transaction, you agree for us to collect any Personal Information necessary to provide you with the service you have requested, and you agree that such Personal Information may be disclosed to service partners (who may be third parties) for those purposes;

3. You agree for us to use cookies on your browser (unless you remove them);

4. You agree that we can contact you with information about products and services which may be of interest to you (unless you have stated you do not wish to receive these communications); and
5. Your continued use of our Website and/or by continually purchasing indicates your agreement with any future changes in this Privacy Policy.    

What information is collected and how do we use it?  
WISH VAULT FZE   will not collect or monitor any Personal Information about you without your consent. The only Personal Information we collect is what you tell us about yourself and information about how you use our Website and when you purchase. WISH VAULT FZE    collects information from you at several different points on our Website and/or when you purchase:  
1. New Member Registration
a. What information is collected?   When you register as a member with WISH VAULT FZE   on our Website or during the purchase process, you will be asked to create a login name and password, as well as to provide your contact information, such as your name, title, email address, language preference and country of residence. You are also given the option to opt-in or opt-out (as the case may be) to or from receiving periodical updates and/or newsletters from WISH VAULT FZE   informing you of the latest news and deals.
b. Why do we collect it?  
We collect the above information for the following purposes:
* To identify you when you use our Website or when you Purchase in order to enjoy a customized and personalized experience.
* As a security measure, to send you an email confirming your membership registration.
* For our customer service agents to contact you when necessary.
* To send you our optional periodical updates and/or newsletters, if you have signed up for them.
* To send you information about products and services; which may be of interest to you.  

2. Online Surveys
a. What information is collected?
* From time to time, WISH VAULT FZE   may employ the services of a third party to conduct market research surveys on our behalf. You may choose to participate in our surveys, and your answers to our survey, as well as your Personal Information may be kept on record, and will be protected in a manner that is consistent with this Privacy Policy. Please note that the Personal Information you provide through our surveys will be used on an aggregated basis unless we inform you otherwise beforehand.

b. Why do we collect it?
WISH VAULT FZE   conducts market research surveys in order to learn from you how improvements can be made to our Website.
* To send you information about products and services; which may be of interest to you.  

3. Customer Contact
a. What information is collected?
* You may choose to provide feedback to WISH VAULT FZE, for example through email or letters. The comments in your feedback, as well as your Personal Information, if provided to WISH VAULT FZE, may be kept on record.

b. Why do we collect it?
* The feedback that you choose to provide is valuable in helping WISH VAULT FZE   make improvements to our service to you. In order to follow-up on the feedback you have chosen to provide, WISH VAULT FZE   may correspond with you using the Personal Information that you have provided.    

4. Cookies
a. What information is collected?
* When you visit our Website as a guest or as a member, a cookie is stored onto your computer. A cookie is a small, encrypted text file containing some information about your preferences and allows your usage to be tracked. The use of cookies is now an industry standard, and you will find them used on most major websites. However, you can always choose to disable cookies from being stored on your computer by changing your browser settings. Disabling cookies, however, may result in a limited experience of our functionality and services and in some cases may mean that we are unable to provide you with the services, or parts of the services, that you have requested.  Some of our business partners whose content is incorporated into or linked to from our Website may also use cookies. However, we have no access to or control over these cookies and the use of such cookies by our business partners are not governed by this Privacy Policy.

b. Why do we collect it?
Cookies, when stored on your computer, facilitate the following:
* Cookies allow us to save encrypted passwords and preferences for you so that you will not have to re-enter them the next time you visit our Website. This means you will be able to enjoy conveniences such as login without having to type your login name every time you visit  WISH VAULT FZE  .

WISH VAULT FZE   will be able to make improvements to the Website and customize your WISH VAULT FZE   experience using statistics collected from cookies. These statistics are anonymous to third parties, and may also be used by WISH VAULT FZE‘s third party advertising companies, to serve and monitor the effectiveness of advertisements on our Website and across the Internet on our behalf.

* The use of cookies, including session ID cookies by our business partners, make it easier for you to navigate our Websites, such as but not limited to, your use of the shopping cart and other features.  

8. Other Computer Information
a. What information is collected?
* Session information such as IP (Internet Protocol) addresses, browser types, operating systems are also used for WISH VAULT FZE‘s system administration.

b. Why do we collect it?
* Session information will allow us to enhance your experience on WISH VAULT FZE   by allowing us to troubleshoot technical issues as well as to improve our Website usability. It is also used to help prevent fraud or unauthorized use of our Website.  

9. Express Consent To Receive Pre-Recorded And Text Messages
a. What information is collected?
* When purchase, we will request you to provide us with a contact telephone number.

b. Why do we collect it?
* We may use an automatic telephone dialing system, artificial or prerecorded voice messages, or text messages to provide you with such updates. When you provide us with a cellular, wireless, or mobile telephone number as the contact number for a purchasing products, you agree that you are providing us with your express consent to receive prerecorded voice messages or text messages related to your purchase from WISH VAULT FZE . If you do not wish to receive these updates on your cellular or mobile phone, please provide us with another telephone number.

a. When third parties have been authorized by WISH VAULT FZE   to perform projects such as market research surveys on our behalf or to offer you additional products and services.

b. When required by law such as to comply with a subpoena to disclose the Personal Information.

c. With your prior express consent.

d. To protect the rights and property of WISH VAULT FZE.

5. WISH VAULT FZE   may also share your Personal Information when you respond to promotional materials from WISH VAULT FZE   and authorize a third party to use your Personal Information for purposes such as, for example, sending you additional promotional materials, providing you a product or service, or entering you in a contest, sweepstakes or game. We refer to all of these activities and requests as “Sponsored Activities.” When you participate in Sponsored Activities, you will either be required or requested to agree that WISH VAULT FZE   may send your Personal Information (such as, in some cases your mailing address or e-mail address) to the sponsor, and the sponsor may use your Personal Information in accordance with the sponsor’s privacy practices. In each case described in this section, WISH VAULT FZE will only share your Personal Information after receiving your consent. You should know that when WISH VAULT FZE   shares your Personal Information with a third party under any circumstance described in this section, your Personal Information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by WISH VAULT FZE‘s Privacy Policy with respect to its use and further sharing of your Personal Information.

6. Links may be present on our Website which results in you leaving our Website and being taken to other third party websites. You should note that any Personal Information that you provide to these third party websites are not subject to this Privacy Policy, and we strongly recommend that you be aware of their respective privacy and security policies.

7. WISH VAULT FZE may also work with third parties that serve advertisements to our Website and across the Internet on our behalf. Such third parties may (a) collect anonymous information about your visits to our Website, and your interaction with our products and services, and (b) use information about your visit to our Website and other websites to target advertisements for goods and services. This anonymous information is collected through the use of web beacons such as but not limited to pixel tags, which is industry standard technology used by most major websites. The web beacons may be used with cookies to compile aggregated statistics to analyze how our Website is being used and may also be used on some of our emails to let us know which emails and links have been opened by the recipient. This allows us to gauge and monitor the effectiveness of our customer communications, advertisements and marketing campaigns on our Website and across the Internet. No Personal Information is collected or used in this process. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service providers, please click here. You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative’s website by clicking here.

8. You should also note that the processing of Personal Information on our Website and the transmission of transaction messages relating to your purchases , including your Personal Information, may involve transmissions over various networks (which may not be secure) and to various countries (including the US) and further processing and storage of data in such countries.

9. To effect a corporate transaction, in connection with the sale, merger, acquisition, spin-off, or other corporate reorganization of our corporation, where your Personal Information may be disclosed, shared or transferred to the new controlling entity or other such authorized third party in the regular course of business.    
You have control over your information!  

1. Opt-In and Opt-Out Policy

a. While WISH VAULT FZE   hopes that you benefit from our product and service offers, at any time, you always have the option to opt-in or opt-out (as the case may be) to or from participating in WISH VAULT FZE‘s product and service offers. For example, you will be given the option to unsubscribe to newsletters by unchecking the respective box. Please allow some time for this request to be processed

b. We also offer you the ability to opt-in or opt-out (as the case may be) to or from receiving information of our products and services, by accessing and changing your Personal Information or by sending an e-mail to us at [email protected] Please allow some time for this request to be processed.

c. If you decide that you do not want WISH VAULT FZE to use your Personal Information or to share your Personal Information with third parties, you understand and accept that this may in some cases impact on the availability of services and the quality of services that WISH VAULT FZE   may provide to you and may mean that the services provided to you (if possible at all) by WISH VAULT FZE is customized for your use, is user-friendly and more efficient.  

3. Accessing your Personal Information and retention of Personal Information
a. You may at any time access, delete or change your Personal Information or subscribed services. You can easily access your Personal Information if you login as a member to WISH VAULT FZE   or you can follow the links that may be provided within our subscription emails to you to manage your subscription preferences. Although we will take reasonable steps to keep your Personal Information accurate, complete and up-to-date, we request that you keep your Personal Information as current as possible so that we may continue to improve our service to you.

b. We will only withhold your access to the Personal Information in limited circumstances where it is permitted by law, such as:
* where it might be dangerous if you were to have it;
* where it might prejudice an investigation currently underway;
* where it relates to court proceedings and may be subject to the discovery process;
* where it may relate to a commercially sensitive decision-making process; or
* where other individuals’ Personal Information is contained in the same record.

c. You agree that WISH VAULT FZE   may retain your Personal Information for a period of seven (7) years from the date you last accessed your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  

5. Minors
As we cannot distinguish the age of persons who access our Website, a blanket privacy policy is applied.  Please contact us to ensure that the Personal Information is removed and unsubscribe them from any promotional contact opportunities.

6. Tell-A-Friend
If you choose to use our referral service to tell a friend about our Website, we will ask you for your friend’s Personal Information including without limitation, name and email address. We will automatically send your friend a one-time email inviting him or her to visit our Website. WISH VAULT FZE   stores such Personal Information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at [email protected]  to request that we remove this information from our database.

7. Security
a. WISH VAULT FZE  has implemented technology and security features to safeguard the privacy of your Personal Information. A secure server protects your Personal Information. Additionally you can be assured that the information you provide to WISH VAULT FZE is transmitted using Secure Socket Layer (SSL) encryption. If you become aware of any security breach, please let us know as soon as possible.

b. We have internal procedures in place requiring our employees and data processors to respect the confidentiality of any Personal Information held by WISH VAULT FZE.

c. WISH VAULT FZE  will endeavor to take all reasonable steps to keep secure any Personal Information which we hold about you. Your Personal Information is stored on secure servers that are protected in controlled facilities. Unfortunately, despite the aforementioned technology and security features, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the Personal Information you provide to us will be secure at all times, and we cannot be responsible for any event arising from un authorized access to your Personal Information. WISH VAULT FZE   will not be held responsible for events arising from third parties gaining unauthorized access to your Personal Information

d. Please note also that WISH VAULT FZE may use overseas facilities to process or back up your Personal Information. As a result, we may transfer to and store your Personal Information at our overseas facilities. However, this does not change any of our commitments to safeguard your privacy in accordance with this Privacy Policy.  

9. Keep your password safe
a. You can play your part in safeguarding your Personal Information by never disclosing your login password or account information to anybody unless such person is duly authorized by you. Whenever you login as a member on WISH VAULT FZE, particularly on somebody else’s computer or on public internet terminals, you should always logout at the end of your session. Your assistance will help us protect the privacy of your Personal Information.
b. WISH VAULT FZE  cannot be held responsible for lapses in security caused by third party accesses to your Personal Information as a result of your failure to keep your Personal Information private. Notwithstanding the foregoing, you must notify us immediately if there is any unauthorized use of your account by any other internet user or any other breach of security.  

11. Contact us
If you have any queries regarding our Privacy Policy, or should you have reason to believe that a breach of privacy has occurred, please submit your concerns to [email protected]

12. Changes to the WISH VAULT FZE Privacy Policy
WISH VAULT FZE may amend this Privacy Policy from time to time. If we make any substantial changes in any way we use your Personal Information, we will notify you by posting a prominent announcement on our Website or by way of an e-mail prior to the change becoming effective and you will have a choice as to whether or not we may use the Personal Information in this different manner.   Thank you for taking the time to understand our Privacy Policy.